You got the popcorn and the cold drinks ready, but just as you are about to settle in and watch the movie your Amazon Fire T.V. Stick freezes. Before you go into panic mode because your movie night is not going according to plan you can relax. Even if you encounter a technical glitch on your Amazon Fire T.V. Stick device, you can call the Amazon Fire Stick phone number and consult a trained technician to find out how you can troubleshoot the issue. Very often simply resetting your Amazon Fire T.V. Stick will allow you to fix the issue. This article will give you a brief overview on how you can reset the default factory settings on your Amazon Fire T.V. Stick and get the device up and running again.
Steps to reset default factory settings on Amazon Fire T.V. Stick
Before you read any further, you should note that resetting your Amazon Fire T.V. Stick to the default factory settings will remove all the downloaded content. Additionally, when you reset your device, it will clear all your account information, including any in-app purchases you may have made. The best way to reset your Fire Stick is to use your remote to access the ‘Settings’ sections. You can also use the Amazon Remote app available on Google Play and the Apple App Store. However, if you find that you do not have any alternative you can refer to the steps below to reset your Amazon Fire T.V. Stick:
- Use your T.V. remote and switch your television set on.
- Acces the menu and open the ‘Display and Sounds’ settings.
- Look for the “HDMI CEC Device Control” option in the settings.
- The CEC (Consumer Electronics Control) is disabled by default.
- Once you enable the HDMI Consumer Electronics Control Device feature, you will be able to use your T.V. remote to control your Fire Stick.
Since the HDMI CEC Device Control method is quite complicated, your best bet would be to borrow an Amazon remote from a friend and reset the settings. The steps to enable the HDMI CEC Device Control often differ based on your T.V. features. If you find that you need help implementing the steps above to reset the default factory settings on your Amazon Fire T.V. Stick device you can call the Amazon Fire Stick support number and ask for additional technical assistance. The customer support number is available 24 hours a day so that you can solve any issue related to your Amazon Fire Stick as soon as possible.